Legal
Privacy policy
This policy covers Glazimo. The app-specific processing is explained below. We never sell personal data.
On this page
1 The short version
Glazimo stores glaze recipes, test tiles, firing records, notes and chosen photos on your device. It has no product account, product server, advertising or app analytics. Photos are processed locally; we do not receive your glaze records or images.
Cloudflare hosts this website and provides cookie-free visitor statistics. If you contact us, we use your email address and message to answer you. Store purchases are handled by Apple or Google.
2 Who is responsible (controller)
Oomny B.V. provides this app and is responsible for the website and support processing described here. Its address and registration are on our legal information page. For privacy questions, write to [email protected].
3 Where your app data lives
When you choose a local kiln connection, the app reads controller identity, temperatures and status directly from the address you enter. Sending a firing program requires your explicit confirmation. Oomny does not receive these exchanges. Connection settings and transfer results are stored on your device.
When you choose to hear batch weights, installed system voices read the selected ingredient names and planned weights. This feature does not use the microphone.
Optional AR measurement on Android uses Google Play Services for AR (ARCore). Google collects user and device identifiers, API usage and diagnostic data to operate and improve that service. Glazimo does not use Cloud Anchors or geospatial APIs, upload camera images or receive these provider diagnostics. On iOS, AR measurement uses Apple ARKit on the device. Measurements remain temporary until you record a checked value manually. Google Privacy Policy.
On Android, Glazimo scans QR codes with Google ML Kit's code scanner, which runs in Google Play services. Images, text and recognition results are processed on the device, not sent to Google for cloud AI processing. Google states that ML Kit may send technical metrics about SDK performance and use, including device and app information, device or installation identifiers and error events. These metrics can be sent through Google Play services. See Google's ML Kit data disclosure. We do not receive these provider diagnostics as app analytics.
Glazimo stores glaze recipes, test tiles, firing records, notes and chosen photos on your device. It has no product account, product server, advertising or app analytics. Photos are processed locally; we do not receive your glaze records or images.
Exports and backups are files you control. When you choose to share or save a file using another app or cloud drive, that provider handles it under its own privacy policy. Removing a record from Glazimo does not remove files you already exported or device backups.
Apple and Google distribute the app and process store purchases under their own terms and privacy policies. The app checks purchase entitlements to unlock paid features. We do not receive your full payment-card details.
The app processes the material you choose to provide to perform the functions you request (Article 6(1)(b) GDPR, to the extent that this involves processing by us). You do not have to send us your app content. Without a reply address we cannot answer a support request. The app makes no automated decisions with legal or similarly significant effects.
4 What this website processes, why, and on what basis
- Technical connection data. Cloudflare processes IP addresses and request information to deliver and protect the website. The legal basis is our legitimate interest in operating a secure website (Article 6(1)(f) GDPR).
- Visitor statistics. Cloudflare Web Analytics measures page visits and loading performance without cookies, local storage or fingerprinting individual visitors.
- Support messages. We process your email address and the message you choose to send to answer your request. The legal basis is our legitimate interest in responding to you (Article 6(1)(f) GDPR), or performance of a contract when your request concerns purchase support (Article 6(1)(b)). Please include only information needed to handle your request.
The website has no advertising, profiling or automated decisions about you. Purchases take place in the stores, not on this website.
5 Service providers and recipients
Cloudflare hosts this website and provides cookie-free visitor statistics. Microsoft 365 receives and stores email sent to our support and privacy addresses. Apple and Google distribute the app and handle purchases and any device backups under their own applicable privacy policies.
6 International transfers
Cloudflare and Microsoft operate internationally and may process website and correspondence data outside the European Economic Area. Their data-processing terms include the European Commission’s Standard Contractual Clauses; applicable adequacy decisions may also apply. We do not promise that all processing takes place in the EU. Contact [email protected] for information about the safeguards applying to your data. Independent services you choose, such as a store or cloud drive, explain their own processing in their privacy policies.
7 How long we keep it
Local app records remain until you delete them using the app’s controls or remove the app’s data. Copies in iCloud, another cloud drive, device backups or exported files follow that service’s settings and your own deletion choices. Removing a local copy does not by itself delete all other copies.
Support and privacy correspondence is kept while your request remains open and afterwards only where needed to document its handling, resolve a dispute or comply with a legal retention duty. Technical request data is retained by our hosting provider for service operation, security and investigation of abuse. Contact us for the retention rules applicable to a specific request. Store purchase records remain with Apple or Google under their policies and legal obligations.
8 Your rights (GDPR)
Where the GDPR applies, you can request access, correction, erasure, restriction and data portability, and object to processing based on legitimate interests. These rights depend on the circumstances. Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing.
Contact [email protected]. We normally respond within one month. We may need proportionate information to verify your identity. If an extension is permitted for a complex request, we explain it within that month. We cannot retrieve content that exists only on your device.
You may complain to the Autoriteit Persoonsgegevens or your local EU/EEA supervisory authority.
10 Changes
If we change this policy we will update this page and the date at the top. Material changes will be made clear.